- Order Processing: Orders are processed within 0 to 2 days of placement. Processing times may vary by product.
- Shipping Partners: We use reliable partners like Blue Dart, Delhivery, Xpressbees, and others, depending on the delivery location.
- Delivery Time: Delivery times range from 1 to 6 days, based on the customer's location.
- Free Shipping: All products on Bigdealclue.com are shipped free of charge.
- Order Handling & Transit:
- Handling: 0–2 business days (Monday to Saturday).
- Transit: 1–4 days.
- Cut-off time: 3:00 PM, India time.
- Order Tracking: After dispatch, customers will receive a tracking link via email and SMS.
- Shipping Restrictions: Some regions may have restrictions due to legal or logistical issues. Orders to these areas may be canceled.
- Address Accuracy: Ensure accurate shipping details to avoid delays. Address changes cannot be made once the order is in transit.
- Delivery Attempts: Multiple delivery attempts are made. If unsuccessful, instructions will be provided via email or SMS.
- Damaged or Lost Packages: Contact customer support if your package is lost or damaged.
- Delayed Shipments: Delays may occur due to unforeseen circumstances, and customers will be informed.
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Customer Support: